Annual Report: freehold vs. leasehold Whose responsibility is it anyway? This case summary looks at a tenure dispute – find out more about the complaint and the Ombudsman’s ruling after the agent claimed long leaseholds amounted to ‘the same thing’ as freehold. The buyer in this case explained that they told the agent that they … Continue reading The Property Ombudsman fines agent for selling house as ‘virtually freehold’. (Don’t worry ARMA members: it was only £200)